1. Introduction
At Owomimo (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://owomimo.com (the “Website”) or purchase products from us.
By using our Website, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information from you:
a. Personal Identification Information: This includes information you provide when you create an account, place an order, subscribe to our newsletter, contact us, or participate in surveys or promotions. This may include your name, email address, phone number, shipping address, billing address, and payment information.
b. Website Usage Information: We may automatically collect certain information about your interaction with our Website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. We may use cookies, web beacons, and other tracking technologies to collect this information (see section 6 for more details).
c. Order and Transaction Information: We collect details about the products you purchase, your order history, and transaction details.
d. Communications: We may keep records of our communications with you, including emails and other correspondence.
e. Demographic Information (Optional): We may collect demographic information such as age, gender, or preferences, but only when you voluntarily provide it.
3. How We Use Your Information
We may use your information for the following purposes:
a. To Process and Fulfill Orders: To process your orders, arrange for shipping, and provide you with order updates.
b. To Manage Your Account: To create and manage your account, verify your identity, and provide customer support.
c. To Communicate with You: To respond to your inquiries, provide information about our products and promotions (with your consent where required), and send you important notices.
d. To Improve Our Website and Services: To analyze Website usage, personalize your experience, and improve our products and services.
e. To Prevent Fraud and Enhance Security: To detect and prevent fraudulent transactions and ensure the security of our Website and your information.
f. To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
g. Marketing and Promotions (with Consent): With your consent, we may send you promotional emails about new products, special offers, or other information we think you may find interesting. You can opt-out of receiving these communications at any time (see section 8).
4. How We Share Your Information
We may share your information with the following categories of recipients:
a. Service Providers: We may share your information with third-party service providers who assist us with various operations, such as payment processing, shipping and delivery, website hosting, data analysis, email marketing, and customer support. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
b. Business Transfers: If we are involved in a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as part of that transaction. We will notify you if your personal information becomes subject to a different privacy policy as a result of such a transaction.
c. Legal Compliance and Protection: We may disclose your information when we believe it is necessary to comply with applicable laws, regulations, legal processes, or governmental requests; to enforce our Terms and Conditions; to protect our rights, property, or safety, or the rights, property, or safety of others.
d. With Your Consent: We may share your information with third parties with your explicit consent.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
a. Using secure socket layer (SSL) encryption for transmitting sensitive information (such as payment details) during checkout.
b. Implementing physical, electronic, and procedural safeguards to protect our systems and data.
c. Restricting access to your personal information to authorized personnel who need to know the information to perform their duties.
However, please note that no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Cookies and Other Tracking Technologies
a. We use cookies (small text files stored on your browser) and other tracking technologies to collect information about your browsing activities on our Website. This helps us to improve your user experience, personalize content, analyze Website traffic, and target advertising.
b. Types of cookies we may use include:
- Essential Cookies: Necessary for the basic functionality of the Website.
- Performance Cookies: Collect information about how you use the Website to help us improve it.
- Functional Cookies: Allow the Website to remember your preferences (e.g., language, region).
- Advertising Cookies: Used to deliver advertisements that are relevant to you.
c. You can control cookies through your browser settings. You can typically block or delete cookies, or set your browser to notify you when cookies are being sent. However, please note that disabling certain cookies may affect the functionality of our Website.
d. We may also use third-party analytics tools that use cookies and similar technologies to collect information about your use of the Website.
7. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with our services, comply with our legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the specific purpose.
8. Your Rights Regarding Your Personal Information
Under the Nigeria Data Protection Act (NDPA), you may have certain rights regarding your personal information, including:
a. The Right to Access: You have the right to request access to the personal information we hold about you.
b. The Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
c. The Right to Erasure (Right to be Forgotten): In certain circumstances, you have the right to request that we erase your personal information.
d. The Right to Restriction of Processing: In certain circumstances, you have the right to request that we restrict the processing of your personal information.
e. The Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
f. The Right to Object: You have the right to object to the processing of your personal information in certain circumstances, including for direct marketing purposes.
g. Rights in relation to Automated Decision Making and Profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
h. The Right to Lodge a Complaint: You have the right to lodge a complaint with the relevant data protection authority in Nigeria if you believe that we have infringed your data protection rights.
To exercise any of these rights, please contact us using the contact information provided in section 11. We may require you to verify your identity before processing your request.
9. Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Children’s Privacy
Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove the information.